When you sign up for our service, we will ask you to provide your true contact information such as your name, address, telephone numbers, e-mail addresses, and your prefered payment information such as paypal or credit card number and expiration date, etc.
We may ask you to complete user surveys, and to provide certain demographic information, such as age, gender, special interests, etc. You do not have to provide this type of information to use our service if you do not want to.
If you contact us for customer support, we may also ask you for information about your operating system, software and other technical matters.
When you visit our web site (cybernethost.com) & it's sub domains, we will capture your IP Address, time of and duration of visit, and time and duration of the pages on our Web site that you view. We may tie this information to the personally identifiable information we have about you.
We will also place a cookie that will identify you to us as a repeat (exist) visitor or a customer when you visit our Web site. See "What is a Cookie?", below. We may tie this cookie to the personally identifiable information we have about you.
If we send you an e-mail, we may include a marker that will allow to identify e-mail that is opened and viewed.
Use of Personally Identifiable Information
We will use your personally identifiable information only as follows:
For payment purposes and to provide customer support.
To announce special offers or provide other information from time to time via e-mail. We may also send e-mail announcing special offers by our third parties, but we will not provide the third parties with your e-mail address or other personally identifiable information. If you do not wish to receive these e-mails, you may opt out of future e-mails at any time by following the instructions included in the e-mail.
To improve our service and the marketing of our service. For example, we may use the information we gather from user surveys, demographic data, and web site visits to help us improve or target our Web site and customize your visit.
We will not provide any personally identifiable information about you to any other person other than:
A law enforcement or regulatory agency at their request
A person or company who acquires our business
Third parties who perform services on our behalf (such as payment processing), subject to the third party agreeing with us that it will keep your personally identifiable information confidential.
To our subsidiaries and affiliates, namely Cybernet Host;
As otherwise needed to protect or enforce or rights or the rights of others.
We absolutely do not transfer or sell your information for inclusion on third party e-mail or other marketing lists.
Use of Non-Personally Identifiable Information
We may share aggregate statistical data about our customers with third parties, such as advertisers or suppliers. This aggregate statistical data will not identify you personally.
What is a Cookie?
A cookie is an alphanumeric identifier that is unique to your browser. The cookie will identify your browser to us when you visit our web site so that we may customize your visit.
Security of Your Information
We store your personally identifiable information and payment information in our secure database.
Our service is not available to children under the age of 16, and we will not intentionally maintain information about anyone under the age of 16.
Acceptable Use Policy
Cybernet Host general policy is to act as a neutral provider of access to the global Internet. Cybernet Host reserves the right to suspend or cancel a customers access to any or all services provided by Cybernet Host when Cybernet Host decides that the account has been used inappropriately.
The following are considered violations of Cybernet Host AUP (acceptable use policy)
Illegal use: Cybernet Host's services may not be used for illegal purposes, or in support of illegal activities. Cybernet Host reserves the right to cooperate with legal authorities and/or injured third parties in the investigation of any suspected crime or civil wrongdoing.
Threats: Use of the Cybernet Host service to transmit any material (by e-mail, uploading, posting or otherwise) that threatens or encourages bodily harm or destruction of property.
Harassment: Use of the Cybernet Host service to transmit any material (by e-mail, uploading, posting or otherwise) that harasses another.
Forgery or impersonation: Adding, removing or modifying identifying network header information in an effort to deceive or mislead is prohibited. Attempting to impersonate any person by using forged headers or other identifying information is prohibited. The use of anonymous remailers or nicknames does not constitute impersonation.
Fraudulent activity: Use of Cybernet Host service to make fraudulent offers to sell or buy products, items, or services, or to advance any type of financial scam such as "pyramid schemes" and "chain letters."
Unsolicited commercial e-mail / Unsolicited bulk e-mail (SPAM) Use of the Cybernet Host service to transmit any unsolicited commercial or unsolicited bulk e-mail is expressly prohibited. Violations of this type will result in the immediate termination of the offending Cybernet Host account.
IMPORTANT NOTICE: Anyone hosting websites or services on their server or services (with Cybernet Host) that support spammers or cause any of our IP space to be listed in any of the various Spam Databases will have their server immediately removed from our network. The server will not be reconnected until such time that you agree to remove ANY and ALL traces of the offending material immediately upon reconnection and agree to allow us access to the server to confirm that all material has been COMPLETELY removed. Severe violations may result in immediate and permanent removal of the server from our network without notice to the customer. Any server & service guilty of a second violation WILL be immediately and permanently removed from our network without notice, & we do not refund or money back for that servers or services (payments).
E-mail / News Bombing: Malicious intent to impede another person's use of electronic mail services or news will result in the immediate termination of the offending Cybernet Host account.
E-mail / Message Forging: Forging any message header, in part or whole, of any electronic transmission, originating or passing through the Cybernet Host service is in violation of this AUP.
Usenet SPAMing: Cybernet Host has a zero tolerance policy for the use of its network for the posting of messages or commercial advertisements, which violate the rules, regulations, FAQ or charter of any newsgroups or mailing list. Commercial messages that are appropriate under the rules of a newsgroup or mailing list or that are solicited by the recipients are permitted.
Unauthorized access: Use of the Cybernet Host service to access, or to attempt to access, the accounts of others, or to penetrate, or attempt to penetrate, security measures of Cybernet Host's or another entity's computer software or hardware, electronic communications system, or telecommunications system, whether or not the intrusion results in the corruption or loss of data, is expressly prohibited and the offending Cybernet Host account is subject to immediate termination.
Copyright or trademark infringement: Use of the Cybernet Host service to transmit any material (by e-mail, uploading, posting or otherwise) that infringes any copyright, trademark, patent, trade secret or other proprietary rights of any third party, including, but not limited to, the unauthorized copying of copyrighted material, the digitization and distribution of photographs from magazines, books, or other copyrighted sources, and the unauthorized transmittal of copyrighted software.
Collection of personal data: Use of the Cybernet Host service to collect, or attempt to collect, personal information about third parties without their knowledge or consent.
Network disruptions and unfriendly activity: Use of the Cybernet Host service for any activity which affects the ability of other people or systems to use Cybernet Host Services or the Internet. This includes "denial of service" (DOS) attacks against another network host or individual user. Interference with or disruption of other network users, services or equipment is prohibited. It is the Member's responsibility to ensure that their network is configured in a secure manner. A Subscriber may not, through action or inaction, allow others to use their network for illegal or inappropriate actions. A Subscriber may not permit their network, through action or inaction, to be configured in such a way that gives a third party the capability to use their network in an illegal or inappropriate manner. Unauthorized entry and/or use of another company and/or individual's computer system will result in immediate account termination. Cybernet Host will not tolerate any subscriber attempting to access the accounts of others, or penetrate security measures of other systems, whether or not the intrusion results in corruption or loss of data.
Fraud: Involves a knowing misrepresentation or misleading statement, writing or activity made with the intent that the person receiving it will act upon it.
Copyrights: Infringement of Copyright, Patent, Trademark, Trade Secret, or Intellectual Property Right: Distribution and/or posting of copyrighted or the aforementioned infringements will not be tolerated.
Distribution of Viruses: Intentional distributions of software that attempts to and/or causes damage, harassment, or annoyance to persons, data, and/or computer systems are prohibited. Such an offense will result in the immediate termination of the offending account.
Inappropriate Use of Software: Use of software or any device that would facilitate a continued connection, i.e. pinging, while using Cybernet Host services could result in suspension service.
Third Party Accountability: Cybernet Host subscribers will be held responsible and accountable for any activity by third parties, using their account, that violates guidelines created within the Acceptable Use Policy.
Reseller accounts may not be used to offer any form of free domain hosting services. Violations will result in immediate suspension of service
Accounts may not be used as torrent trackers of any kind. This includes torrent trackers of legitimate content.
Accounts may not run proxy scripts of any kind. This is not strictly limited to PHPProxy or CGIProxy this also includes any others.